Field Management & Compliance Solutions for Contractors

Propeller is developed to provide you with a comprehensive field management system and give you the tools you need to grow your business and provide exceptional service to your clients. Whether running large-scale social housing contracts or your own private operations, Propeller helps you stay fully compliant and highly efficient by tracking all jobs, costs, appliances, service schedules & much more.

Propeller Powered field management and compliance solutions kpi dashboard

Real-Time Field Management System

Propeller provides you with a GDPR compliant customer relationship management (CRM) system which contains all of your customer details, property & appliance information and service schedules. We provide tools to manage your workforce remotely in real-time, distributing jobs to workers in the field and receiving all job data and documentation instantly and electronically on completion. We store all job documentation against both every job and property, along with job photographs, materials and costing information; allowing you to have a clear picture and permanent record of every job you manage through the system.

Bespoke Digital Certification & Communications Portal

Field-based users receive all job information onto the Propeller mobile app and generate all documentation digitally, including gas, oil, electrical, asbestos, fire safety, solid fuel, solar, air source, legionella certification. Client-specific documentation such as RAMS can be created according to your individual needs. Service & Job Reminders are sent through the system by SMS, Email & Letter enabling you to improve access rates & customer satisfaction.

Schedule of Rates & Stock Management

Upload your schedule of rates to the system so that administrators or field operatives can easily diagnose and specify the correct works requirements for completing jobs quickly and effectively. Manage your engineer van stock and warehouse effectively with Propeller’s Stock Management system. Office administrators can view and manage engineer van stock and parts usage via a central stock management system which updates in real time as engineers use materials throughout the day.

KPI and Management Reporting

Propeller contains a host of powerful management reporting capabilities to provide deep insight into areas such as compliance, engineer performance, customer satisfaction, access rates, first time fix rates and much more. All job data feeds directly into a KPI dashboard which gives your management team a clear, real-time picture into the overall service management.

They Say

Compared to what we were spending before, we have realised an 80% saving in our monthly software spend and not only is it a more cost-effective system, Propeller does more than what we had before and has enabled us to create efficiencies in the field and really streamline our operations.
John Ward, Operations Manager - http://www.crudengroup.co.uk/services-and-sectors/services/repairs-maintenance/
"Propeller has supported Great Places Housing Group to achieve 100% compliance on gas servicing since March 2015"
Richard Higgins, Head of Compliance, Great Places Housing Group - https://www.greatplaces.org.uk/
"The ability for our Engineers to view job history, create instant electronic certificates and collate and store data has been a big part of the reason we have been successful in winning a new Housing Association contract."
Vic Wheeler, Operations Director, Gregor Heating - https://www.gregorheating.co.uk/
"We have to produce document packs for our Housing Association clients and were struggling with paper being lost and damaged. Now all of our e.g. Risk Assessments, CP12's, Boiler Commissioning Checklists etc. are all produced digitally, meaning we can deliver all of the paperwork to our clients within strict time-frames, ensuring they stay compliant and we hit deadlines."
Chris Falkus, Gas Manager, Castlepoint Heating and Gas - http://www.castlepointgasandelectric.co.uk/
"We're seen as a company who is one step ahead due to our use of technology. Obviously for tendering that puts us in a very strong position. We're now consistently 100% compliant, not just month by month, but day to day."
Tina Holdcroft - Director - Holdcroft Heating - https://www.holdcroftheating.com/

Helping you Close The Loop on Compliance

Propeller’s ground-breaking KPI & Compliance Dashboards provide all stakeholders with an unprecedented insight into compliance and contract performance across all services with real-time visibility of Compliance, Access rates, Fix Rates, Engineer Performance and Customer Satisfaction.

Propeller’s KPI & Compliance Dashboards are available for Gas, Oil, Electrical, Renewables, Fire, Water & Asbestos and feed data into a Compliance Overview Dashboard which provides you with real-time 360 degree view of compliance across all contracts and properties.

97%

Summary

Total Properties

12,525

100%

Gas

82%

Asbestos

91%

Electrical

94%

Oil

97%

Fire

85%

Legionella

Integrations & API’s

Whether you’re wanting to integrate Propeller with your accounts packages, or want a bespoke integration to your CRM or online booking system, with our in-house development team and specialist integration partners, we’ve got you covered.

Mobile workforce management

Manage your workforce remotely in real-time and receive all job data and documentation instantly and electronically on completion.

Cloud Based

Manage your business in real time, with powerful cloud-based mobile to office communication for instant access to job data.

GDPR Compliant Customer Database

Customer, Job & Appliance Database containing all your customer, property information, asset data, service schedules & more.

Advanced Diary Management

Manage your Diary, Engineers & Jobs with advanced bulk job scheduling features. Dynamic Scheduling coming Sept 18.

Timesheets

Engineer timesheets completed via the App for immediate online access and management reporting.

Communications Portal

Quickly and easily send Service & Job reminders by SMS, Email & Letters to customers and communicate with Engineers via Instant Engineer Notifications/Updates.

Electronic Quotes, Invoicing & Reporting

Generate accurate quotes and invoices on site or from the office in hours rather than days.

Parts / Materials

Upload your SORs, parts, materials or services to a catalogue available to both administrators and engineers.

Bespoke Digital Documents

All the standard documents & certificates you need to manage your operations as well as bespoke documents available on request.